FAQ - Aurovelis

Frequently Asked Questions.

What types of gold coins do you offer?

We offer a carefully selected range of recognized gold coins, including American Gold Eagle, Australian Nugget, Britannia, Krugerrand, Liberty, Panda, Sovereign, Vreneli, Vera Valor and Vienna Philharmonic.

Are your gold coins authentic?

Yes. Our gold coins are carefully selected and presented with their key specifications, including weight, fineness, year, origin and mint, to provide clear information about each product.

What information is provided for each gold coin?

Each product page includes important details such as weight, gold fineness, diameter, thickness, year of issue, country of origin, condition and mint.

Where are the coins stored?

The storage location depends on the individual product. The vault location is clearly indicated on each product page.

Are the gold coins available for immediate delivery?

Availability varies by product. The current availability status is displayed directly on each product page.

Can I buy gold coins for investment or collection?

Yes. Our selection is designed for both collectors and investors looking for recognized gold coins with authenticity, quality and lasting value.

What is the premium on a gold coin?

The premium represents the difference between the market value of the gold contained in the coin and its selling price. The premium may vary depending on the coin, its rarity, condition and market demand.

How long will my order take to be delivered?

Delivery times depend on the product and delivery conditions. Please refer to the delivery information provided with your order.

How can I track my order?

You can use our Order Tracking service to check the status of your order.

What happens after I place my order?

Once your order has been placed, it is processed according to the selected product and delivery conditions. You will receive the relevant order information and updates throughout the process.

Do I receive an invoice for my order?

Yes. An invoice is provided for your purchase according to the applicable order and billing information.

What is your return policy?

Returns are handled according to our Delivery & Returns policy. We recommend reviewing the applicable conditions before placing an order.