Privacy Policy
1. Definition and Nature of Personal Data
When using the website Aurovelis.com (hereinafter: the "Site"), we may ask you to provide us with personal data concerning you and/or concerning a minor under your care.
The term "personal data" refers to any data that identifies an individual, including your surname, first name, pseudonym, postal and email addresses, telephone numbers, date of birth, data relating to your transactions on the Site, details of your purchases, as well as any other information you choose to provide to us about yourself.
Concerning the minor under your care, the data you may provide to us, including but not limited to their name, first name, pseudonym, email address, and date of birth, are also included in the term "personal data."
2. Purpose of this Policy
This policy is intended to inform you about the measures we implement to collect your personal data, in the strictest respect of your rights.
We would like to inform you that we comply, in the collection and management of your personal data, with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), as well as with the French Data Protection Act (Law No. 78-17 of 6 January 1978) in its current version.
3. Identity of the Data Controller
The controller of your personal data is Aurovelis.com, a simplified joint-stock company (SAS), registered with the Bordeaux Trade and Companies Register under number 510 194 277, whose registered office is located at 42 rue Tauzia, 33800 Bordeaux, France (hereinafter referred to as "We" or "Us").
4. Collection of Personal Data
Your personal data is collected for one or more of the following purposes:
- • Manage your access to and use of certain services available on the Site;
- • Carry out operations relating to customer management, including contracts, orders, deliveries, invoices, loyalty programs, and customer relationship follow-up;
- • Build a file of registered members, users, customers, and prospects;
- • Send newsletters. If you do not wish to receive them, we give you the option to express your refusal at the time of data collection;
- • Develop commercial and traffic statistics for our services;
- • Organize competitions (excluding online gambling and games of chance subject to approval by the Online Gaming Regulatory Authority);
- • Manage product, service, or content reviews;
- • Manage unpaid invoices and any disputes regarding the use of our products and services;
- • Comply with our legal and regulatory obligations.
We inform you at the time of collecting your personal data whether certain information is mandatory or optional. We also indicate the possible consequences of a failure to respond.
5. Recipients of Collected Data
Only our company's personnel, control departments (including statutory auditors), and our subcontractors will have access to your personal data.
Public authorities, exclusively to comply with our legal obligations, judicial officers, ministerial officers, and debt collection agencies may also be recipients of your personal data.
6. Transfer of Personal Data
Your personal data will not be transferred, rented, or exchanged to the benefit of third parties.
7. Retention Period for Personal Data
7.1 Customer and Prospect Management Data
Your personal data will not be kept beyond the time strictly necessary for the management of our business relationship with you. However, data that may serve as proof of a right or contract, which must be kept in accordance with a legal obligation, will be retained for the period provided by applicable law.
Data provided by registered customers may be kept for a period of three years from the end of the commercial relationship.
Personal data relating to a prospect (non-customer) may be kept for a period of three years from the date of collection or the last contact from the prospect.
7.2 Identity Documents
In the event of exercising the right of access or rectification, identity document data may be retained for the period provided in Article 9 of the French Code of Criminal Procedure, i.e. one year. In the event of exercising the right to object, this data may be archived for the limitation period provided in Article 8 of the French Code of Criminal Procedure, i.e. three years.
7.3 Bank Card Data
Financial transactions relating to payment for purchases and fees via the Site are entrusted to a payment service provider who ensures their proper completion and security.
For the purposes of these services, this payment service provider may receive your personal data relating to your bank card numbers, which it collects and stores on our behalf and for our account.
We do not have access to this data.
To allow you to make regular purchases or pay related fees on the Site, your bank card data is retained for the duration of your registration on the Site and, at the very least, until you make your last transaction.
By checking the box expressly provided on the Site, you give us your express consent for this storage.
If you refuse to have your personal data relating to your bank card numbers stored under the conditions set out above, we will not retain this data beyond the time necessary to complete the transaction.
In any case, this data may be kept for evidentiary purposes in the event of any dispute concerning the transaction, in intermediate archives, for the period provided in Article L 133-24 of the French Monetary and Financial Code, i.e. 13 months following the debit date. This period may be extended to 15 months to take into account the possibility of using delayed debit payment cards.
7.4 Opposition Lists for Marketing
Information used to exercise your right to object is kept for a minimum of three years from the exercise of the right to object.
7.5 Audience Measurement Statistics
Information stored on users' terminals or any other element used to identify users and allow for traceability or traffic analysis will not be kept beyond 6 months.
8. Security
We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data, and in particular to prevent it from being distorted, damaged, or accessed by unauthorized third parties.
9. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website's server.
Two types of cookies can be distinguished, which have different purposes: technical cookies and advertising cookies:
- Technical cookies are used throughout your browsing to facilitate it and execute certain functions. A technical cookie can, for example, be used to remember answers filled in a form or the user's preferences regarding language or the presentation of a website, when such options are available.
- Advertising cookies may be created not only by the website the user is browsing, but also by other websites displaying advertisements, announcements, widgets, or other elements on the displayed page. These cookies may be used for targeted advertising, i.e. advertising determined based on the user's browsing.
We use technical cookies. These are stored in your browser for a period of six (6) months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you in advance and you would have the option to deactivate these cookies if applicable.
We use a statistical audience analysis tool that generates a cookie to measure the number of visits to the Site, the number of pages viewed, and visitor activity. The retention period for this cookie is limited to 6 months. Your IP address is also collected to determine the city from which you are connecting.
We remind you that you have the option to refuse the deposit of cookies by configuring your browser. Such a refusal could however prevent the proper functioning of the Site.
10. Consent
When you choose to provide us with your personal data or that of a minor under your care, you expressly give your consent for the collection and use of such data in accordance with this policy and applicable law.
11. Access to Your Personal Data
In accordance with Law No. 78-17 of 6 January 1978 on data processing, files, and freedoms, as amended, and the GDPR, you have the right to access, rectify, and, where applicable, delete data concerning you, by contacting us at:
- • By email: contact@aucoffre.com
- • By post: 42 rue Tauzia, 33800 Bordeaux, France
We remind you that any person may, for legitimate reasons, object to the processing of data concerning them.
You also have the right to lodge a complaint with the CNIL (French Data Protection Authority) if you believe that your rights are not being respected.
12. Modifications
We reserve the right, at our sole discretion, to modify this policy at any time, in whole or in part. These modifications will take effect upon publication of the new policy. Your use of the Site following the entry into force of these modifications will constitute acknowledgment and acceptance of the new policy. If this new policy does not suit you, you should no longer access the Site.
13. Effective Date
This policy came into effect on March 2, 2015. Last updated: April 2018.